Returns & Exchanges
At Auter, we want you to be completely satisfied with your fashion selection, which is why we offer a seamless 30-day return policy for all unworn garments with original tags attached. If your purchase doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the original items, including all designer tags and packaging, into a secure shipping box or the original mailer.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing